These Terms & Conditions govern your access to and use of the menu888 platform. By registering an account or using any part of this website, you confirm that you have read, understood, and agree to be bound by these terms in full.
Last updated: June 2026 | Effective immediately upon account registration.
These cards summarise the most important aspects of the menu888 Terms & Conditions. They are not a substitute for reading the full terms below.
You must be at least 21 years of age to register and use menu888. Accounts found to belong to underage persons will be immediately closed and funds forfeited.
menu888 strictly enforces a one-account-per-player policy. Duplicate accounts are subject to immediate closure and all associated balances may be voided.
All bonuses are subject to wagering requirements specified at the time of offer. Bonus abuse, arbitrage, or exploitation of promotional errors will result in bonus cancellation.
Withdrawals require identity verification (KYC). menu888 reserves the right to request documentation before processing any withdrawal request.
You are responsible for maintaining the confidentiality of your login credentials. menu888 is not liable for losses resulting from unauthorised access caused by your failure to secure your account.
menu888 provides deposit limits, cool-off periods, and self-exclusion tools. Players showing signs of problem gambling may have restrictions applied to their account.
These Terms & Conditions constitute a legally binding agreement between you ("the Player") and menu888 ("the Company", "we", "us", "our"). By accessing, registering, or using the menu888 platform in any capacity, you confirm your agreement to these terms. If you do not agree, you must discontinue use of the platform immediately.
In these Terms & Conditions, the following definitions apply:
2.1 By registering an account with menu888, clicking "I agree" or any equivalent acceptance mechanism, or by continuing to use the Platform following notification of updated terms, you confirm your unconditional acceptance of these Terms & Conditions in their entirety.
2.2 These Terms & Conditions apply in conjunction with our Privacy Policy, Responsible Gaming Policy, and any game-specific or promotion-specific rules that may be published on the Platform from time to time. In the event of a conflict between these Terms and any promotional terms, the more specific document shall prevail for matters within its scope.
2.3 menu888 reserves the right to update, modify, or replace these Terms & Conditions at any time. Material changes will be communicated to registered Players via the email address held on their account. Continued use of the Platform following notification of changes constitutes acceptance of the revised terms.
You must be at least 21 years of age to register and maintain an account on the menu888 platform. This requirement is non-negotiable and applies regardless of local laws in your jurisdiction that may set a different minimum gambling age. menu888 operates under international gaming authority licensing which mandates a minimum age of 21 for all real-money players.
Underage Gambling: menu888 takes underage gambling extremely seriously. Any account found to belong to an individual under the age of 21 will be permanently closed, all balances including any winnings will be forfeited, and the matter may be reported to relevant authorities where required by our licensing obligations.
It is your sole responsibility to ensure that accessing and using the menu888 Platform is lawful in your jurisdiction. menu888 does not accept registrations from players located in any Prohibited Jurisdiction. By registering, you represent and warrant that you are not accessing the Platform from a jurisdiction where online gambling is prohibited.
You confirm that you are acting in your own personal capacity, are of sound mental capacity, and are not acting under the direction or control of any third party in connection with your use of the Platform.
4.1 Each Player is permitted to hold one and only one active account with menu888. The creation of multiple accounts by a single individual is strictly prohibited and will result in the closure of all associated accounts.
4.2 You must provide accurate, complete, and current information at the time of registration and must keep this information up to date. menu888 reserves the right to request identity documentation at any time to verify the accuracy of your registration information.
4.3 You are solely responsible for maintaining the security and confidentiality of your login credentials (username, password, and any two-factor authentication codes). You must not disclose your credentials to any third party and must notify menu888 immediately if you suspect unauthorised access to your account.
4.4 menu888 will never ask for your password via email, live chat, or telephone. Any communication purportedly from menu888 requesting your password should be treated as fraudulent and reported to our support team at [email protected].
4.5 Account sharing — permitting another person to access or use your menu888 account — is strictly prohibited. Accounts found to have been accessed by multiple persons will be suspended pending investigation.
menu888 accepts deposits via the Malaysian payment methods displayed on the Platform at the time of transaction, including but not limited to Touch n Go eWallet, Boost, FPX (Maybank2u, CIMB, Public Bank), and online banking. Minimum and maximum deposit amounts are as displayed within your account at the time of transaction. All deposits must originate from a payment method registered in your own name.
5.2.1 Withdrawal requests are processed to the same payment method used for deposit wherever technically possible. menu888 does not send withdrawals to third-party accounts.
5.2.2 Before processing any withdrawal, menu888 may require you to complete KYC verification. You may be asked to provide a copy of your Malaysian identification document (MyKad or passport), proof of address, and proof of payment method ownership.
5.2.3 menu888 aims to process verified withdrawal requests to e-wallets within 5 to 30 minutes of approval. Bank transfer withdrawals may take 1 to 3 business days depending on your bank's processing schedule. Processing times are targets and not guarantees.
5.2.4 menu888 reserves the right to delay, suspend, or refuse a withdrawal where it has reasonable grounds to suspect fraud, money laundering, bonus abuse, or a breach of these Terms & Conditions.
Player funds are held separately from menu888's operational funds in accordance with our licensing obligations. This means your deposited balance is protected against the Company's insolvency in accordance with applicable licensing requirements.
6.1 All bonuses, free spins, and promotional offers are subject to specific terms and conditions published at the time of the offer. Those specific terms form part of these Terms & Conditions and must be read in conjunction with this document.
6.2 Unless stated otherwise, bonus funds are subject to a wagering requirement before any associated winnings may be withdrawn. Wagering requirements will be clearly stated in the applicable promotional terms.
6.3 menu888 reserves the right to withdraw, modify, or cancel any promotion or bonus at any time. Where a bonus has been partially wagered, the unfinished wagering requirement will remain in effect unless otherwise notified.
6.4 Bonus abuse — including but not limited to creating multiple accounts to claim promotions, exploiting technical errors, placing opposing bets to fulfil wagering requirements with minimal risk, or participating in coordinated bonus exploitation — will result in bonus forfeiture and may lead to permanent account closure.
6.5 Bonuses are provided for recreational gaming purposes only. menu888 reserves the right to decline a bonus offer to any Player at its reasonable discretion.
7.1 All bets and wagers placed on the menu888 Platform are subject to the applicable game rules and, where relevant, the sportsbook rules published on the Platform. By placing a bet, you confirm that you have read and accepted the applicable rules.
7.2 Once a bet has been confirmed by the Platform, it is final and cannot be cancelled or amended by the Player except where a specific cashout feature exists and is explicitly available for that bet.
7.3 In the event of a technical error, system malfunction, or software fault that results in an incorrectly calculated or displayed outcome, menu888 reserves the right to void the affected bets and return stakes. menu888 is not liable to pay winnings that result from a manifest error.
7.4 menu888 reserves the right to void any bet where it has reasonable suspicion of match-fixing, spot-fixing, collusion, or the use of insider information. Any winnings derived from such activity are not payable and the relevant account will be subject to investigation and suspension.
7.5 Minimum and maximum bet limits apply to all games and betting markets as displayed within the Platform interface. menu888 reserves the right to adjust these limits for individual players at its discretion.
The following conduct is strictly prohibited on the menu888 Platform:
Violation of these prohibitions will result in immediate account suspension, forfeiture of balances, and may result in referral to relevant law enforcement authorities.
9.1 All content on the menu888 Platform — including but not limited to software, design, text, graphics, logos, game assets, and user interface elements — is the property of menu888 or its licensed content providers and is protected by applicable intellectual property laws.
9.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. This licence does not include the right to reproduce, redistribute, scrape, modify, or commercially exploit any Platform content.
10.1 The menu888 Platform is provided "as is" and "as available". menu888 makes no warranty that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.
10.2 To the maximum extent permitted by applicable law, menu888's total liability to you for any claim arising from your use of the Platform shall not exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim.
10.3 menu888 shall not be liable for any indirect, consequential, incidental, special, or punitive damages, including loss of profits, loss of data, or loss of opportunity, arising from your use of or inability to use the Platform.
10.4 Nothing in these Terms & Conditions excludes or limits menu888's liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.
11.1 menu888 is committed to promoting responsible gaming and providing tools to help Players manage their gambling activity. All of the following tools are accessible from within your account dashboard:
11.2 menu888 may impose account restrictions or contact a Player where the Platform identifies behavioural patterns consistent with problem gambling, regardless of whether the Player has self-identified a problem. This is done in accordance with our Responsible Gaming Policy and licensing obligations.
11.3 Gambling is intended for entertainment purposes only and must not be regarded as a means of generating income or resolving financial difficulties. You should only gamble with funds you can afford to lose.
21+ Only. Real-money gaming on menu888 is strictly for players aged 21 and above. If you are concerned about your gambling behaviour, please visit our Responsible Gaming page for support resources and self-help tools.
12.1 You may request the closure of your menu888 account at any time by contacting our support team. Pending withdrawal requests will be processed in accordance with our standard withdrawal procedures before account closure is finalised.
12.2 menu888 reserves the right to suspend or permanently close any account, without prior notice, where:
12.3 Where an account is closed for breach of these Terms, menu888 reserves the right to forfeit any outstanding balance in the account, including deposited funds where such forfeiture is legally permissible under our licensing terms.
menu888 may revise these Terms & Conditions at any time. The effective date of the most recent revision is displayed at the top of this page. Where changes are material, menu888 will notify registered Players by email at least 7 days prior to the changes taking effect. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated terms.
14.1 These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable under our international gaming authority licensing jurisdiction.
14.2 In the event of a dispute between you and menu888, you should contact our support team in the first instance to seek an informal resolution. menu888 commits to responding to all formal complaints within 5 business days.
14.3 Where an informal resolution cannot be reached, disputes shall be referred to the dispute resolution mechanism provided by our licensing authority. Players have the right to pursue this process independently of menu888's internal complaints procedure.
14.4 Nothing in this clause prevents a Player from exercising any statutory rights available to them under applicable consumer protection law in their jurisdiction.
If you have any questions about these Terms & Conditions, please contact menu888 support. Email: [email protected] — available 24/7 via Live Chat or WhatsApp for Malaysian players.
By registering, you confirm you are 21 or older, have read and accepted these Terms & Conditions, and are ready to enjoy Malaysia's premier online casino and sportsbook.
21+ only. Gambling can be addictive. Play responsibly.